Cancellation by the company:
When there may be circumstances, that the company is unable to accept certain orders and must cancel. The company reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by the company’s credit and fraud avoidance department. The company may also require additional verifications or information before accepting any order. The company will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or the company.
Cancellation by the User:
In case of requests for order cancellations, the company reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if the company receives a cancellation notice and the order has not been processed/ approved by the company, the company shall cancel the order and refund the entire amount to You within a reasonable period of time. The company will not be able to cancel orders that have already been processed. The company has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by the company and accept the company decision regarding the cancellation. Cancellation of the order placed through ”Offer/Scheme/Promo Code” offered by the company can not be done at any circumstances.
The company reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by the company as per certain criteria. Request for Cancellation notice shall not be applicable on such the ‘Bulk Order’ as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz:
a. Products ordered are not for self-consumption but for commercial resale
b. Multiple orders placed for same product at the same address
c. Bulk quantity of the same product ordered
d. Invalid address given in order details
e. Any malpractice used to place the order12.